The Jabra Elite 75t earbuds are renowned for their comfortable fit, superior sound quality, and advanced features like active noise cancellation and hear-through mode. However, users may occasionally encounter issues with their earbuds not charging properly. This article will guide you through troubleshooting steps to ensure your Jabra Elite Active earbuds and charging case are functioning correctly.
There may be many reasons why your Jabra Elite 75t is not charging. Such as software, earbuds, and charging case issues. Here is how you can fix them.
If your Jabra Elite 75t earbuds are not charging you should properly place them in the charging case and close the lid of the charging case. Because sometimes due to a loose connection between the two, earbuds don’t charge.
If the charging problem with Elite 75t earbuds persists, read the article we have compiled a list of possible reasons and their solutions. Therefore read every point and try on your earbuds.
How do you know if my Jabra Elite 75t is charging?
Before troubleshooting, you should first know how you can check if your Jabra Elite 75t earbuds are charging.
Because maybe they are charging but you are not aware of it.
Here is how you know if your earbuds are charging.
When you place Elite 75t earbuds in the charging case the LEDs on both earbuds will flash. The LEDs can flash red, yellow, or green depending on the battery of the earbuds.
If your earbud’s battery is less than 33% its LEDs will flash red. And as they get charged LEDs will flash yellow and green.
However, if the earbud’s LEDs are not flashing or LEDs are the same color when you reopen the case it means they are not charging and you should troubleshoot them.
How to fix Jabra Elite 75t not charging in case
1. Check the Charging Case
First, ensure that your charging case is charged. If the LEDs do not light up when connected to a power source, consider resetting the case. Open the lid, connect it to a power source using a USB cable, and wait for the firmware to restart.
2. Proper Placement
For the earbuds to charge, they must be correctly placed in the charging case. Ensure that the earbuds are seated firmly and the lid is securely closed to establish a proper connection.
3. Clean the Contacts
Dirt or debris on the charging contacts can prevent the earbuds from charging. Clean the charging poles on the earbuds and the pins in the case with a cotton swab dipped in rubbing alcohol, followed by a pencil eraser.
4. Firmware Updates
Outdated firmware can lead to charging issues. Check for firmware updates in the Jabra Sound+ app and install any available updates to improve performance and fix bugs.
5. Reset Your Earbuds
If the problem persists, reset your earbuds to their factory settings. Unpair them from your device, turn off Bluetooth, restart your device, and then hold the multifunction buttons on the earbuds until the LED flashes purple.
Follow the below steps to reset your Jabra Elite 75t earbuds.
- Unpair your Jabra Elite 75t earbuds and remove them from the device pairing list.
- Turn off the Bluetooth of your device.
- Restart your device. (Mobile etc)
- Take the earbuds out of the case and turn them on.
- Press and hold the multifunction buttons of both earbuds until the LED flashes purple.
Now your Jabra Elite 75t is successfully reset you should try to charge them.
6. Reset charging case
If your Jabra Elite 75t is not charging after reset then you should also reset its charging case.
It can also stop working due to software glitches and as a result, your earbuds don’t charge.
- Place earbuds in the charging case.
- Leave the charging case lid open and plug it into the power source with the supplied charger. Or if you are using another earbuds charger make sure it has 5+ / – 0.25 V. Because a higher voltage power supply can cause permanent damage.
- Once the LED of the charging case lights up wait for 5 seconds and close the case lid.
- Charge earbuds and case for 2 hours.
7. Check pins
The Jabra Elite 75t earbuds case has four pins that make contact with the charging poles of the earbuds to charge them.
However, sometimes pins of the case lose their shape due to which earbuds don’t charge.
You should check the length of these four pins.
If one or two of them are not in their original position you should bring them back to their original position.
Charging Tips
- Use an AC outlet rather than USB hubs to ensure a stable power source.
- A full charge provides hours of battery life on a single charge, with ambient noise management features like transparency mode and ambient sound adjustments.
- Wireless charging is available for convenience, and the earbuds support quick charging for rapid power-ups.
Features to Enjoy Post-Charging
Once your earbuds are charged, enjoy features like spatial audio, touch controls, and integration with Google Assistant. The Jabra Elite 75t offers a sound profile that competes with the best wireless earbuds on the market, including the Sony WF-1000XM and Bose QuietComfort Ultra Earbuds.
For those seeking a true wireless product with Bluetooth connectivity, the Jabra Elite 75t is a good choice. They offer a range of color options, easy pairing with both Apple and Android devices, and silicone tips for a secure fit during phone calls or while enjoying music.
In conclusion, if your Jabra Elite 75t earbuds are not charging, follow these troubleshooting steps to resolve the issue. With proper care and maintenance, your pair of wireless earbuds will continue to provide background noise management and active noise canceling features, ensuring a premium audio experience with every use.
Frequently asked questions
Do I need to charge Jabra 75t before first use?
Yes, it is recommended to charge your Jabra Elite 75t earbuds before the first use. To get the best experience with your new earbuds, you should place both earbuds in the charging case and charge them for up to 2 hours. When you open the lid, the battery LED inside the charging case will flash red, yellow, or green to indicate the current battery status of the earbuds. This initial charge ensures that your earbuds are powered up and ready to deliver the best wireless experience with hours of battery life on a single charge.
How do I know if my Jabra Elite 75t is charging?
The LED on the charging case will blink to show that the case is properly positioned and is charging. Depending on the current battery level, it takes around 6 hours to fully charge the case using a wireless charging pad.
How do I test a Jabra battery?
Testing the battery life of your Jabra Elite 75t earbuds is straightforward. Here’s how you can do it:
- Full Charge: Start by fully charging your earbuds and the charging case.
- Continuous Playback: Once fully charged, use the earbuds for continuous audio playback.
- Monitor Battery Drain: Keep track of the time it takes for the earbuds to deplete their battery fully. The Jabra Elite 75t should last approximately 7 hours and 14 minutes on a single charge with continuous playback at 75dB (SPL).
- Automatic Turn-off Feature: Remember that the earbuds will automatically turn off after one hour of inactivity or 15 minutes without a connection to conserve battery.
If you notice a significant deviation from the expected battery life, it might indicate a battery issue. In such cases, contacting Jabra support for further assistance would be advisable.
Why is my Jabra case not lighting up?
If your Jabra charging case is not lighting up, ensure the charging cable is securely connected to both the case and a working power source, and try different USB ports or power adapters. Inspect the cable and charging port for any visible damage or debris, and clean the charging contacts with a dry, soft cloth. Leave the case connected to the power source for at least 15-30 minutes, as it might take a while for the LED to light up if the battery is completely depleted. Use the Jabra Sound+ app to check for firmware updates, and if the issue persists, contact Jabra support for further assistance, especially if the device is still under warranty.
