AfterShokz is a popular brand of bone conduction headphones that deliver sound through your cheekbones, leaving your ears open to hear the world around you. They are ideal for outdoor activities, sports, and hearing-impaired people. However, like any other electronic device, they can sometimes encounter charging issues that prevent them from working properly.
If your AfterShokz headphones are not charging, don’t panic. There are some simple tips and tricks that you can try to fix the problem and enjoy your music again. In this article, I will show you how to troubleshoot and resolve the most common causes of AfterShokz not charging.
Check Your Charging Cable
One of the first things you should do if your AfterShokz headphones are not charging is to check your charging cable. AfterShokz headphones use a magnetic charging cable that attaches to the metal contacts on the headphones. If the cable is damaged, frayed, or loose, it may not deliver enough power to charge the headphones.
To check your charging cable, inspect it for any signs of wear and tear, such as cuts, kinks, or exposed wires. Also, make sure that the cable is firmly connected to both the headphones and the power source. You can try wiggling the cable gently to see if it affects the charging indicator light on the headphones.
If you suspect that your charging cable is faulty, you can try using another magnetic cable that is compatible with your AfterShokz model. You can also contact AfterShokz customer service and request a replacement cable if your headphones are still under warranty.
Clean Your Charging Connectors
Another possible reason why your AfterShokz headphones not charging is that the metal contacts on the headphones or the cable are dirty or corroded. Dirt, dust, sweat, or moisture can build up on the contacts over time and interfere with the charging process.
To clean your charging connectors, you can use a soft cloth dampened with rubbing alcohol or a cotton swab dipped in alcohol. Gently wipe the contacts on both the headphones and the cable until they are clean and shiny. Make sure to let them dry completely before attempting to charge them again.
Reset Your Headphones
Sometimes, your AfterShokz headphones may not charge due to software glitches or errors. In this case, resetting your headphones can help clear any bugs and restore them to their normal functioning.
To reset your AfterShokz headphones, follow these steps:
- Turn off your headphones by pressing and holding the volume + button for 3 to 5 seconds until you hear a voice prompt saying “Power off”.
- Plug your headphones into a power source using the magnetic charging cable.
- Press and hold both volume buttons for 3 to 5 seconds until you hear a voice prompt saying “Factory reset”.
- Unplug your headphones from the power source and turn them on again by pressing and holding the volume + button for 3 to 5 seconds until you hear a voice prompt saying “Welcome to AfterShokz”.
Your headphones should now be reset and ready to use. You may need to pair them with your device again after resetting them.
Replace Your Battery
If none of the above tips work, it may be time to replace your battery. AfterShokz headphones have a rechargeable lithium-ion battery that lasts for several hours of playtime. However, like any other battery, it can degrade over time and lose its ability to hold a charge.
If your battery is old or damaged, it may not charge at all or only charge partially. You may also notice that your battery drains faster than usual or that your headphones shut off unexpectedly.
To replace your battery, you will need to contact AfterShokz customer service and request a battery replacement service. You will need to provide your model number, serial number, proof of purchase, and shipping address. You will also need to pay a fee for the service and shipping costs.
Alternatively, you can try replacing the battery yourself if you have some technical skills and tools. However, this is not recommended as it may void your warranty and damage your headphones.
FAQ
How do I check my AfterShokz battery?
To check the battery status of your headphones, simply power them on and press either the volume+ or volume- button while no music is playing. Audrey, the voice assistant, will provide you with the current battery level by saying “Battery High,” “Battery Medium,” “Battery Low,” or “Charge Me.” This feature allows you to easily monitor the battery status and take appropriate action to ensure uninterrupted usage of your headphones.
What is the battery life of AfterShokz?
With a full charge, AfterShokz headphones are designed to provide approximately 8 hours of playback time. This allows you to enjoy extended periods of music, podcasts, or calls without worrying about running out of battery. The estimated 8-hour playback duration ensures that you can use your AfterShokz headphones for an extended period before needing to recharge them.
Why is the red light flashing on my AfterShokz?
When you see a blinking red LED light on your headphones, it indicates that the battery level is low, signaling the need to recharge them. This visual cue serves as a reminder that it’s time to connect your headphones to a power source and replenish their battery. By promptly charging your headphones when you see the blinking red LED light, you can ensure that they are ready for your next listening session and avoid any interruptions due to low battery power.
Is there a warranty on AfterShokz?
At Shokz, we provide a warranty to give you peace of mind with your purchase. When you buy a new pair of Shokz headphones from authorized retailers, you are entitled to a two-year warranty that starts from the date of your purchase. This warranty ensures that any potential manufacturing defects or issues during the specified period will be covered. Additionally, if you purchase refurbished products from authorized retailers, they are backed by a one-year warranty. We stand by the quality of our products and aim to provide exceptional customer support throughout the warranty period.
Conclusion
AfterShokz headphones are great for listening to music while staying aware of your surroundings. However, they can sometimes encounter charging issues that prevent them from working properly. If your AfterShokz not charging, you can try these tips:
- Check your charging cable for any damage or loose connections.
- Clean your charging connectors with rubbing alcohol or a cotton swab.
- Reset your headphones by pressing and holding both volume buttons for 3 to 5 seconds while plugged into a power source.
- Replace your battery by contacting AfterShokz customer service or doing it yourself if you have some technical skills and tools.
I hope this article helps you fix your AfterShokz not charging problem and enjoy your music again. If you have any questions or suggestions, feel free to leave a comment below.
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