The Jabra Elite 85h wireless headset offers excellent sound quality and comfort. However, some users may encounter a problem where the headset does not charge properly or at all. This can be frustrating and prevent you from enjoying your music or calls. Fortunately, there are some possible solutions that you can try to fix this issue. In this article, I will show you how to troubleshoot and resolve the Jabra Elite 85h not charging problem.
Possible Causes of Jabra Elite 85h Not Charging
Several factors can cause the Jabra Elite 85h not charging issue. Some of them are:
- A faulty or incompatible charging cable
- A dirty or damaged charging port
- A low or defective battery
- A software glitch or firmware update
- An extreme temperature condition
- A PC in sleep mode
How to Fix Jabra Elite 85h Not Charging
Depending on the cause of the problem, you can try different methods to fix the Jabra Elite 85h not charging issue. Here are some of the most common and effective solutions:
1. Reset Jabra Elite 85h
Sometimes, a simple reset can solve the Jabra Elite 85h not charging issue by clearing any software glitches or minor errors. To reset your headset, follow these steps:
- Make sure your headset is turned on and not on a call.
- Press and hold the Volume up and Multifunction buttons simultaneously for 5 seconds or until the LED flashes purple.
- Your headset will now be reset and ready to use.
2. Check Charging Cable
Another possible reason why your Jabra Elite 85h is not charging is that the charging cable is faulty or incompatible. To check this, you can try using a different cable that is compatible with your headset and see if it charges. You can also inspect the cable for any signs of damage, such as bends, cuts, or frays. If you find any issues with the cable, you should replace it with a new one.
3. Check Charging Port
The charging port of your headset may also be the culprit behind the Jabra Elite 85h not charging issue. If there is any dirt, debris, moisture, or corrosion in the port, it can prevent the cable from making a proper connection and delivering power to your headset. To clean the port, you can use a toothpick and rubbing alcohol to gently remove any foreign objects or residue. You can also use a hairdryer or a fan to dry the port if it is wet. After cleaning the port, try plugging in the cable again and see if it charges.
If the port is clean but still not working, it may be loose or broken due to physical damage or wear and tear. In this case, you will need to contact a professional technician to replace the port.
4. Check Battery
The battery of your headset may also be responsible for the Jabra Elite 85h not charging issue. If the battery is too low or defective, it may not be able to hold a charge or power up your headset. To check the battery level of your headset, you can use the Jabra Sound+ app on your smartphone or tablet. The app will show you how much battery is left in your headset and alert you when it is low.
If the battery level is low, you should charge your headset for at least two hours using a wall adapter or a PC that is not in sleep mode. If the battery level is high but still not charging, you may have a faulty battery that needs to be replaced.
5. Update Firmware
Sometimes, a firmware update can fix the Jabra Elite 85h not charging issue by improving the performance and stability of your headset. To update the firmware of your headset, you will need to use the Jabra Sound+ app on your smartphone or tablet. The app will notify you when there is new firmware available for your headset and guide you through the update process.
To update the firmware of your headset, follow these steps:
- Make sure your headset is connected to your smartphone or tablet via Bluetooth.
- Open the Jabra Sound+ app and tap on Settings.
- Tap on Headset updates and follow the on-screen instructions to download and install the latest firmware for your headset.
- Once the update is complete, restart your headset and see if it charges.
6. Check Temperature
Another factor that can affect the charging of your Jabra Elite 85h is the temperature. If the temperature is too low (below 0 degrees Celsius) or too high (above 45 degrees Celsius), your headset may not charge properly or at all. This is because extreme temperatures can damage the battery or the circuitry of your headset. To avoid this, you should charge your headset in a moderate and dry environment, away from direct sunlight or heat sources.
FAQ
Why are my Jabra 85h headphones not charging?
Before replacing the charging port, make sure to check if the cable used to charge the headphones is in proper working condition. If the headphones still don’t charge even after confirming that the cable is functioning correctly, then you might need to replace the charging port. Refer to the instructions provided for replacing the charging port.
How do I charge my Jabra 85h?
To recharge the headphones, simply attach the USB charging cable to the USB charging port located on the right earcup. It is advisable to utilize the provided Jabra charging cable for optimal charging, but you can also use a compatible charger if needed. The battery typically takes around 2.5 hours to reach a complete charge.
Can I use Jabra headset while charging?
You can continue using the headset for phone calls even while it is being charged via a USB cable connected to a PC. It typically takes around 3 hours to fully charge the battery.
Conclusion
The Jabra Elite 85h not charging issue can be annoying and inconvenient, but it can be fixed with some simple troubleshooting steps. By following the methods we have listed above, you can hopefully resolve the problem and enjoy your headset again. However, if none of the solutions work for you, you may have a defective or damaged headset that needs to be repaired or replaced. In this case, you should contact Jabra customer support or the retailer where you bought your headset for further assistance. We hope this article was helpful and informative for you. If you have any questions or feedback, feel free to leave a comment below.
