Galaxy Buds are wireless earbuds that come with a charging case that can store and charge them when not in use. You can charge the charging case with a USB cable or a wireless charger, depending on the model. However, sometimes the Galaxy Buds Charging Case Not Working, and it may not charge the earbuds or itself. This can be very inconvenient and frustrating, especially if you need to use your earbuds urgently. Fortunately, there are some possible solutions that you can try to fix this problem.
Possible Causes of Galaxy Buds Charging Case Not Working
There are several factors that can cause your Galaxy Buds charging case to not work properly, such as:
Dirty or damaged charging port
The charging port of the case may be dirty or damaged by dust, debris, moisture, or corrosion. This can prevent the electricity flow from the cable or the wireless charger to the case, and thus prevent it from charging.
Faulty or incompatible charging cable or adapter
The charging cable or adapter that you use to charge the case may be faulty or incompatible with your case. This can also prevent the electricity flow from reaching the case, and thus prevent it from charging.
Improper placement of earbuds
The earbuds may not be properly placed in the case, or they may be dirty or damaged. This can prevent the contact points of the earbuds and the case from connecting, and thus prevent the earbuds from charging.
Low battery level of the case
The case may have a low battery level itself, and it may not have enough power to charge the earbuds. You may also notice a red LED light on the case indicating that the battery is low. In this case, you need to charge the case first before charging the earbuds.
Software glitches in the case
The case may have some software glitches or errors that prevent it from working properly. This can affect its ability to charge itself or the earbuds, or to communicate with your device.
How to Fix Galaxy Buds Charging Case Not Working
If you are facing the problem of Galaxy Buds charging case not working properly, here are some possible solutions that you can try:
Clean the charging port and the earbuds
The first thing that you can do is to clean the charging port of the case and the earbuds with a soft dry cloth or a cotton swab dipped in isopropyl alcohol. This can remove any dirt, dust, debris, moisture, or corrosion that may be interfering with the electricity flow or the contact points. Make sure to dry them well before using them again.
Use a different charging cable or adapter
Another thing that you can do is to use a different charging cable or adapter that is compatible with your case. You should use an official Samsung charger or a certified third-party charger that has the same specifications as your original charger. You should also avoid using any extension cords or power strips that may affect the electricity flow.
Place the earbuds correctly in the case
You should also make sure that you place the earbuds correctly in the case, according to their shape and size. Make sure that they are clean and undamaged. You can check if they are properly placed by looking at the LED light on the case. It should turn green if they are fully charged, red if they are charging, and off if they are not placed correctly.
Charge the case fully
You should also make sure that you charge the case fully before using it to charge the earbuds. You can check the battery level of the case by opening the Galaxy Wearable app on your phone or tablet, tapping on Battery, and then tapping on Case battery level. Alternatively, you can insert a fully charged earbud in the case and check the LED light on it. It should turn green if the case is fully charged, red if it is charging, and off if it is not charged at all.
Reset or update your Galaxy Buds software
Sometimes, resetting or updating your Galaxy Buds software can fix some issues with your charging case. You can reset your Galaxy Buds by opening the Galaxy Wearable app on your phone or tablet, tapping on Earbuds settings, and then tapping on Reset earbuds. Try to update your Galaxy Buds software by opening the Galaxy Wearable app on your phone or tablet, tapping on Earbuds software update, and then tapping on Download and install. You can also update your Galaxy Buds software through a PC or a TV using the SmartThings app.
Request service
If none of the above solutions work, you may need to request service for your Galaxy Buds charging case. There may be some hardware issues or damages that prevent it from working properly. You can call Samsung at 1-800-SAMSUNG to request service for your Galaxy Buds charging case.
Common FAQ
Why is my Galaxy Buds case not closing?
If you place the earbuds incorrectly inside the charging case, it may not close properly. It’s crucial to ensure that you place the earbuds correctly in the case. Additionally, make sure that the ear and wing tips are properly attached to the buds. If they are not properly attached, it can hinder the proper closure of the case.
Can you charge the Galaxy Buds case without the buds?
To determine the status of your earbuds and their charging case, you can observe the indicator lights. The earbuds have a battery indicator light that indicates their status. The case can be charged even without the earbuds inserted. However, when the earbuds are placed in the case, both the earbuds and the case will charge at the same time. If the indicator light is red, it means the charging process is in progress. On the other hand, if the indicator light turns green, it indicates that the earbuds and the case are fully charged.
Can I overcharge my Galaxy Buds case?
No, it is not possible to overcharge your wireless earbuds. Once the earbuds are full, the charging case will automatically stop supplying power to them. This ensures that the earbuds are not exposed to excessive charging and prevents any potential damage that could occur from overcharging.
Conclusion
Galaxy Buds charging case is a convenient and useful accessory that can store and charge your earbuds when not in use. However, sometimes it may not work properly, and it may not charge the earbuds or itself. This can be caused by various factors, such as dirty or damaged charging port, faulty or incompatible charging cable or adapter, improper placement of earbuds, low battery level of the case, or software glitches in the case. You can try some of the solutions mentioned above to fix this problem and enjoy using your Galaxy Buds without any interruptions.
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